Adult Protective Services

Program Description

Everyone deserves to be treated with respect and dignity and to live without fear or intimidation. Everyone has the right to be safe.

If you know or suspect that an adult age 60+ or age 18–59 with a disability is being abused or is self-neglecting to the point that it is substantially threatening their health, the Adult Protective Services staff may be able to help.

• Our office investigates reports of abuse for people living in a private residence in Champaign or Piatt counties.

• Abuse can be physical, sexual, or emotional abuse; passive neglect; willful deprivation; or financial exploitation by someone with whom the adult has an on-going relationship. Abuse can also include self-neglect. For details: https://www2.illinois.gov/aging/ProtectionAdvocacy/Pages/abuse.aspx

• If abuse is confirmed, staff work with the individual to alleviate the abuse. This can include an in-home assessment, supportive counseling, advocacy, practical assistance in obtaining benefits and services, coordination with other agencies, and monitoring.

• Adult Protective Services is a voluntary program and is built on a foundation of respect for individual autonomy. That means that adults have the right to decline to work with Adult Protective Services staff.

Eligibility

Age 60 or older or age 18-59 with a disability; living in a home setting

Service Area

Champaign and Piatt Counties

Cost

None

Reporting Process and Contact Info

In order to report suspected abuse, call Family Service at 217-352-5100 (For after hours or for those not living in Champaign or Piatt counties call the statewide, 24-hour Adult Protective Services Hotline 1-866-800-1409

Suspected abuse can be reported by the person feeling abused or by anyone else with an interest in that person's welfare. We can accept anonymous reports.

Staff will accept and investigate all eligible reports made in good faith.

* Mandatory reporting requirements only apply when the reporter believes that the adult is not capable of reporting the abuse, neglect, or financial exploitation themselves.

To report concerns about the treatment of adults with disabilities living in licensed facilities, please call the Office of Inspector General at 800-368-1463.

To report concerns about the treatment of adults living in nursing facilities, please call the Illinois Department of Public Health’s Nursing Complaint Hotline at 1-800-252-4343 or the Long-Term Care Ombudsman at 1-800-252-8966.

To report concerns about the treatment of adults living in Supportive Living Facilities, please call the Illinois Department of Healthcare and Family Services’ SLF Complaint Hotline at 1-800-226-0768.