Careers at Family Service

WHAT YOU’LL BE DOING AS CLINICAL SUPERVISOR

In this role, you will also provide clinical supervision and consulting to counseling staff and interns who provide psychotherapy and supportive counseling.  You will also keep maintain clinical quality. Also, you’ll occasionally wear an admin hat by assisting in preparation of reports and monitoring contract compliance.

Here are a few of the things you’ll be doing as the clinical supervisor:

·      Assist the Executive Director and Assistant Executive Director in selection, orientation, training, and general supervision of Counseling staff and interns, including training on current theories, methods, and legislation

·      Provide clinical supervision to therapists and interns in the Counseling Center

·      Quality control: You’ll do peer reviews and related activities to keep our counseling services top-notch, especially in terms of trauma-informed care and cultural competency

·      Serve as liaison with the University of Illinois School of Social Work and other schools for the placement and training of MSW (or related degree) students, including coordination of placements

·      Outreach: You will elevate The Counseling Center’s visibility by helping with marketing and outreach, as well as attending meetings and events at the community, regional, and state levels.

WHAT YOU’LL BE DOING IN YOUR CLINICAL THERAPIST ROLE

You’ll also have clients.  In this role, you will provide psychotherapy and clinical counseling services to families, couples, individuals, and groups. A few things you’ll be doing in that role:

·      Perform intake assessments (phone or walk-in), and give those clients information, referrals, and advocacy, as appropriate

·      Work with a wide array of clients (individuals, families, couples, and groups), providing them with comprehensive, culturally competent, goal-oriented therapy

·      Prepare for counseling sessions

·      Plan and facilitate therapy groups, as needed

·      Write timely case notes and recordings, clinical reports, and other paperwork

·      Participate in supervisory meetings, staff meetings, and committee meetings

WHAT OUR IDEAL CANDIDATE LOOKS LIKE

Our ideal candidate has these qualities:

·      SUPERVISORY EXPERIENCE: You’ve led teams before, and you’re a pro at maintaining professionalism when hard conversations have to happen.

·      ORGANIZED & INDEPENDENT: You can manage tasks and hit deadlines on your own. You naturally stay organized, both with your physical surroundings and your digital presence. You keep up with case notes and treatment plans.

·      RELATIONAL: This position involves speaking to the public, both one-on-one and to groups. You’re comfortable with a microphone, and you don’t mind calling people you don’t know and striking up a conversation.

·      WILLING TO TRAVEL (LOCALLY): You’ll spend a small percentage of time presenting to other organizations and representing the Counseling Center at meetings.

·      TEAM PLAYER. We have staff meetings, work at a fast pace, put clients first, and communicate with coworkers. This level of professionalism comes naturally to you.

EDUCATION & TRAINING

This position requires a master’s degree in social work, psychology, or counseling, as well a current, unrestricted clinical license (must be LCSW, LCPC, or LMFT).

OTHER DETAILS

We also require:

·      Maintaining all certificates and licensures required for the position

·      Handling other tasks as assigned

·      Can pass a background check: Any individual who is the subject of a pending investigation by the Department of Children and Family Services for child abuse or neglect, or who has been the subject of an indicated abuse or neglect report, which indicated report has not subsequently been overturned on an appeal, or who has been substantiated as an abuser by an IDOA provider agency is not eligible for employment in the Counseling and Advocacy Program.

ARE YOU THIS PERSON?

If we’re describing you, let’s talk. Send us your resumé and cover letter.

Job Type: Full-time-Salaried

Pay:  $68,000-$71,000 annually

Hours: 37.5 hours per week

Schedule: Monday to Friday, occasional evenings

Work Location: In person

Do you believe seniors deserve to stay in the homes they love, and that the people who help them get there deserve real support and leadership? Are you equal parts organized and compassionate? If so, this opportunity might be perfect for you.

Family Service is looking for a Community Support Services Manager to lead our HomeCare, Meals on Wheels, and Senior Transportation teams. You’ll supervise a hardworking group of direct care staff and volunteers, keep services running smoothly, and generally help seniors stay safe, independent, and healthy in their own homes.

WHAT YOU’LL BE DOING

Hiring & Supervising Our Direct Care Team

The composition of our team is the key to our success. With that success in mind, you will participate in the recruitment, interviewing, and hiring of direct care staff, along with our Volunteer Coordinator. You’ll provide your staff with orientation and training, as well as guidance and supervision (including regular feedback and written evaluations).

Keeping Client Services Running Smoothly

You’ll build weekly schedules for staff, volunteers, and clients. You will also make sure new clients are assigned and families are notified of changes as they arise. You’ll be the go-to person for your programs, and as such, you’ll be the person answering questions, addressing concerns, and documenting issues as they arise. You will work directly with the Assistant Executive Director as issues arise.

Growing Our Private-Pay and Contracted Services

Working with the Assistant Executive Director, you’ll help develop and carry out an outreach plan to bring in more private-pay clients and contracts. You’ll respond to initial inquiries and follow up so as to grow the client base. You will also be our point person with the Care Coordination Unit (CCU) and other referral partners.

Supporting and Representing the Team

You’ll attend staff meetings, committee meetings, and supervisory check-ins. You will also represent Family Service in the community with the professionalism and confidentiality our clients and community count on.

QUALIFICATIONS

Minimum Qualifications

• Bachelor’s degree in human services, social work, or a related field, or comparable experience

• Three years of management and supervisory experience, with strength in scheduling, technology, and public relations

• Excellent communication and organizational skills, with a positive, customer first attitude

• Ability to juggle multiple priorities and adapt when things change

• Initiative, creativity, and problem-solving skills; comfortable working independently and as part of a team

• Sensitivity to the cultural and socioeconomic realities of seniors, staff, and volunteers

Preferred Qualifications

• Experience with seniors or direct service provision

• Experience in a nonprofit or aging services setting

You must also be able to pass a background check. The small print:

Any individual who is the subject of a pending investigation by the Department of Children and Family

Services for child abuse or neglect, or who has been the subject of an indicated abuse or neglect report which has not subsequently been overturned on appeal, is not eligible for employment at Family Service. Current investigation by or substantiation of elder abuse, neglect, or exploitation by an adult protective services agency also disqualifies a person for employment at Family Service until and unless allegations are found to be unsubstantiated.

THE FAMILY SERVICE CULTURE

Family Service has a culture that is reflected in our name: We are both family focused (both the families we serve and the families we are from), and we pride ourselves on being strongly service-oriented. We are cultivating a workplace that is humble and diligent, a place where you can enjoy your coworkers, be proud of your impact, and always look for new and better ways to enhance our community. We train our people thoroughly and consider ourselves a training ground for being the best humanity has to offer. If you are looking for a position in an organization that values kindness, fresh ideas, hard work, and going the extra mile to help our clients and our community, Family Service might be the place for you. (Of course, we’re an Equal Opportunity Employer.)

THE PACKAGE

• $24.00-$26.00 per hr., 37.5 hours per week

• 12 paid holidays

• Paid time off after 90 days — can accrue up to 200 hours

• Mileage reimbursement for community travel

QUALITY-OF-LIFE PERKS

• Fantastic work-life balance

• Great work mission: you will genuinely make a difference here

• Family Service is an institution with an excellent reputation as an employer

• We’re evolving from a local to a regional nonprofit. Things are moving fast, and it’s exciting.

Work location: In person at 405 South State Street, Champaign, IL

If we’re describing you, let’s get the ball rolling. Send a résumé and cover letter in PDF format to hr@familyservicecc.org.

Pay: $25.00 - $26.00 per hour

Work Location: In person

What is a Life Enrichment Coach in the Senior Resource Center? It’s helping older adults in our community reconnect with what they love, showing them a path to feeling seen again, and giving them the tools to get the pep back in their step. If coaching seniors to live their best lives would give you professional fulfillment, this position might be a great match.

The Life Enrichment Coach at Family Service will work with seniors using the PEARLS (Program to Encourage Active, Rewarding Lives) framework. PEARLS is an evidence-based approach to treating mild–to–moderate depression symptoms in older adults. You will be the person who coaches senior clients in their homes, which gives you an opportunity to get to know them and understand their unique challenges; you will accompany them on their journey to a new level of well-being.

WHAT YOU’LL BE DOING

Delivering the PEARLS program to Seniors

You’ll assess older adults for the PEARLS program and then deliver the program’s content to your clients in their homes (or in a third place of their choosing, such as the library or coffee shop). Part of this process includes creating, updating, and documenting their care plan electronically. You will act as your clients’ advocate, working with our Aging Navigators and Family Caregiver Advocates to connect them with organizations and services they need. 

Documenting Your Work

You will keep accurate case notes, particularly electronically, documenting progress, following up on referrals, and keeping track of other administrative details (mileage, daily schedules, timesheets).

Representing Family Service in the Community

You’ll be the face of Family Service at community events, especially when you introduce other groups and organizations to PEARLS and its benefit to the seniors they associate with.  You’ll get the word out by connecting with other aging network professionals in our service area; you’ll also disseminate materials about PEARLS and the Life Enrichment Coaching program. Finally, you’ll find opportunities to talk one-on-one with seniors about the program’s benefits so as to enroll them directly.

Being an Essential Teammate and Liaison

Family Service has two departments you’ll be working with: The Senior Resource Center and the Counseling Center. You’ll report to the Counseling Center director, and you’ll work with members of the Senior Resource Center to ensure that every senior you work with is connected with the right resources and opportunities to live their best lives.  As a key member of our team, you’ll be involved with conversations across the agency, as well as participate in meetings and trainings. We have a robust training program that will include InformUSA, Options Counseling, and SAGE Care. (Don’t worry if you aren’t familiar with those; Family Service is a great place to learn.)

QUALIFICATIONS

Minimum Qualifications

•       Bachelor’s degree in social work, sociology, psychology, or other related social service or community health field

•       Strong written and verbal communication skills

•       Comfortable representing an organization in public settings and one-on-one with community members

•       Ability to work independently, manage your time, and balance multiple priorities

•       Genuine warmth and respect for people of all backgrounds, cultures, and circumstances

•       Basic data entry skills

Preferred Qualifications

•       At least one year of casework experience

•       Existing connections within the Champaign-Urbana social services community

•       Bilingual a plus

You must also be able to pass a background check.

Any individual who is the subject of a pending investigation by the Department of Children and Family Services for child abuse or neglect, or who has been the subject of an indicated abuse or neglect report which has not subsequently been overturned on appeal, is not eligible for employment at Family Service. Current investigation by or substantiation of elder abuse, neglect, or exploitation by an adult protective services agency also disqualifies a person for employment at Family Service until and unless allegations are found to be unsubstantiated.

THE FAMILY SERVICE CULTURE

Family Service has a culture that is reflected in our name: We are both family-focused (both the families we serve and the families we are from), and we pride ourselves on being strongly service-oriented. We are cultivating a workplace that is humble and diligent, a place where you can enjoy your coworkers, be proud of your impact, and always look for new and better ways to enhance our community. We train our people thoroughly and consider ourselves a training ground for being the best humanity has to offer. If you are looking for a position in an organization that values kindness, fresh ideas, hard work, and going the extra mile to help our clients and our community, Family Service might be the place for you. (Of course, we’re an Equal Opportunity Employer.)

THE PACKAGE

•       $21.00-23.00hr, 37.5 hours per week

•       12 paid holidays

•       Paid time off after 90 days — can accrue up to 200 hours

•       Life insurance

•       Mileage reimbursement for community travel

QUALITY-OF-LIFE PERKS

•       Fantastic work-life balance

•       Great work mission: you will genuinely make a difference here

•       Family Service is an institution with an excellent reputation as an employer

•       We’re evolving from a local to a regional nonprofit. Things are moving fast, and it’s exciting.

Work location: In person at 405 South State Street, Champaign, IL

If we’re describing you, let’s get the ball rolling. Send a résumé and cover letter in PDF format to hr@familyservicecc.org.

Effective Date: Immediately

Before you scroll by: If you’re thinking that this job post isn’t for you because it’s senior services and your social service experience is with kids, please keep reading! This job listing might be exactly what you’re looking for.

Your Crucial Role in Caring for the Carers: Helping Ease the Stress of Day-to-Day Caregiving

Unpaid caregivers have a remarkable place in our country.  It is estimated that up to 85% of caregiving services are provided by unpaid caregivers, and one-quarter of the households in Illinois have a member who is looking after an older adult in some capacity. 

Caring for an older adult is one side of the caregiving spectrum; the other comprises adults 55+ who are raising their grandchildren.  Though the two caregiving scenarios look different, they share themes of concern, stress, and the need for resources and self-care.   

To respond to the needs of unpaid caregivers and grandparents raising grandchildren, the State of Illinois offers a Family Caregiver Advocacy service.  The Family Caregiver Advocate helps caregivers and grandparents raising grandchildren build knowledge and skills, navigate services, access resources, and reduce caregiver stress. 

Our Family Caregiver Advocate offers that support and guidance to caregivers of older adults residing in Champaign or Piatt County.

Your Role as the Family Caregiver Advocate

As our Family Caregiver Advocate, you’ll be a key member of our Senior Resource Center staff.  You’ll enjoy variety and opportunities for creativity in this role. This means you’ll be:

• Making contacts in Champaign & Piatt Counties with other organizations who work with caregivers or grandparents raising grandchildren to build a robust referral network. 

• Finding ways to connect with potential clients (e.g., social media, in-person events).

• Providing clients with access to information and assistance about a wide variety of services available to them.

• Giving instruction and training, both in a classroom / workshop setting and through personalized in-home meetings, so the client has the skills they need to do the best job they can.

• Develop and implement support groups for both caregivers and grandparents raising grandchildren in Champaign & Piatt Counties.  (You’ll get plenty of training.)

• Working with grandparents raising grandchildren on solutions to challenges specific to their situation.  They often have questions about navigating the school system, dealing with technology at school and at home (Chromebooks, video games), and handling behavior issues and children’s grief and frustration.

• Being a listening ear and reliable support person who checks in on the client, gets to know them, follows up, and lets them know in word and action that they are not alone on their caregiving journey.

You’ll get all the tools you’ll need to be a fantastic Family Caregiver Advocate in your training, and your coworkers in the Senior Resource Center will provide robust support.

Who You Are: The Ideal Candidate

In our ideal world, our Family Caregiver Advocate will have knowledge or experience in children’s services.  A background in elementary or high school education, CASA, DCFS, or similar would go a long way in this position.  A willingness to learn about social services for children for our grandparents raising grandchildren works, too.

If you are the ideal candidate, you have at least a bachelor’s degree in social work or a related field.  High school graduates with at least 5 years of relevant experience with the aging or youth population are encouraged to apply, as well.

You’ll have the following abilities:

·       Cordial and friendly with clients, maintaining professionalism and kindness at all times

·       Understanding of casework & how to properly document with case notes

·       Organized and efficient with minimum supervision

·       Respectful of various lifestyles, cultures, temperaments, and needs

·       Reliable transportation, ability to meet clients in their homes, at school, or in a public third place.

·       Can pass a background check: Any individual who is the subject of a pending investigation by the Department of Children and Family Services for child abuse or neglect, or who has been the subject of an indicated abuse or neglect report, which indicated report has not subsequently been overturned on an appeal, is not eligible for employment in the Counseling service.

The Family Service Culture

Family Service has a culture that is reflected in our name: We are both family-focused (both the families we serve and the families we are from), and we pride ourselves on being strongly service-oriented.  We are cultivating a workplace that is humble and diligent – a place where you can enjoy your coworkers, be proud of your impact, and always look for new and better ways to enhance our community by meeting its needs.  We train our people thoroughly and consider ourselves a training ground for being the best humanity has to offer.   If you are looking for a position in an organization that values kindness, fresh ideas, hard work, and going the extra mile to help our clients and our community, Family Service might be the place for you.  (Of course, we’re an Equal Opportunity Employer.)

The Package

This is a full-time position where you’ll work 37.5 hours per week. 12 paid holidays, and vacation accrual after 90 days (capped at 200 hours)

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• Mileage reimbursement

• Paid time off

Work Location: In person

If we’re describing you, let’s talk. Send your resumé and cover letter to hr@familyservicecc.org.   

Join Our Team: HomeCare Assistant, Senior Resource Center at Family Service

Effective Date: Immediately

Overcoming One of the Biggest Challenges in Advanced Aging: Living Independently

As they advance in the aging process, many older adults struggle with changes in mobility, managing pain, navigating the onset of dementia of oneself or one’s spouse, and/or growing unease with driving. Tasks that were once automatic can become overwhelming.

Our HomeCare Assistants offer a middle-ground solution. They provide non-medical, supportive care to clients, making it possible for older adults to live in their homes for as long as possible.

Your Role as a HomeCare Assistant

As HomeCare Assistant, you’ll be a key team member who rallies around your clients, giving them ground-level help with tasks they can no longer manage comfortably. Every client has a specific care plan that outlines exactly what will be done. Each client is different, of course, but the following are typical tasks in our care plans. This means you’ll be:

• Keeping the proverbial home fires burning by helping with groceries, meal prep, laundry, and cleaning, which keeps the client in an environment that is both clean, comfortable, and nourishing.

• Being the client’s travel partner by driving them to appointments or to the store. For trips to the grocery store, you’ll bring groceries in and put them away, as well. (You'll need access to a reliable vehicle car for this.)

• Assisting with bathing, grooming, dressing, transferring, supervision, and medication reminders in accordance with the client’s care plan.

• Providing positive, uplifting companionship to the client.

Outside of client care, we need to keep detailed, accurate records. Part of caring for clients is documenting. That means you’ll be:

• Recording tasks completed for the client each day.

• Keeping a close eye on your clients and reporting back to your supervisor about changes in function, mental health, or cognitive status that you observe. This gives clients an extra layer of protection – it is often the case that you’ll notice subtle changes before family members or medical staff who see them less frequently.

• Reporting any unsafe or unhealthy elements of their living environment.

Again, all these activities are provided in strict accordance with the care plan for each client.

Our HomeCare assistants are part of our team, and as such, they participate in staff meetings and trainings. We have robust procedures and guidelines to help you do the best work you can for the clients, and we work with all our HomeCare assistants to understand, interpret, and put the policies and procedures into practice.

Who You Are: The Ideal Candidate

First, do you have interest in working with older adults? This is our most successful HomeCare Assistants’ best asset.

If you are the ideal candidate, you have a high school diploma, GED, or at least one year of directly related experience, particularly with the aging population. CNAs are a great fit for this position.

You’ll have the following abilities and availability:

• A reliable vehicle with standard safety features, a valid driver’s license, and insurance appropriate to transport clients

• Can work at least 10 hours per week during business hours

• Cordial and friendly with clients, maintaining professionalism and kindness at all times

• Willing to be flexible – things can change quickly in this industry, and we roll with it

• Organized and efficient with minimum supervision

• Respectful of various lifestyles, cultures, temperaments, and needs

• Communication: Can read and write for necessary record-keeping (we’re not terribly picky about spelling)

• Accessible by phone

• Can complete the HomeCare Assistant training program successfully

• Can successfully complete a background check:

• Employment will be conditional pending compliance with Illinois Department of Public Health licensure regulations: Does not have a disqualifying background check under the requirements of the Health Care Worker Background Check Act without a waiver in compliance with the Health Care Worker Background Check Act [225 ILCS 46] and the Health Care Worker Background Check Code (77 Ill. Adm. Code 955)

The Family Service Culture

Family Service has a culture that is reflected in our name: We are both family-focused (both the families we serve and the families we are from), and we pride ourselves on being strongly service oriented.  We are cultivating a workplace that is humble and diligent – a place where you can enjoy your coworkers, be proud of your impact, and always look for new and better ways to enhance our community by meeting its needs.  We train our people thoroughly and consider ourselves a training ground for being the best humanity has to offer.   If you are looking for a position in an organization that values kindness, fresh ideas, hard work, and going the extra mile to help our clients and our community, Family Service might be the place for you.  (Of course, we’re an Equal Opportunity Employer.)

The Package

Hourly rate of $18.75; $19.25 for those with a CNA

12 paid holidays per year

PTO starts accruing at time of hire (with a maximum accrual bank of 200 hours) and can be taken after 90 days.

Life insurance

If we’re describing you, let’s talk. Send us your resumé and cover letter.

Job Types: Full-time, Part-time

Pay: $18.75 - $19-25 per hour

Benefits:

• Flexible schedule

• Life insurance

• Mileage reimbursement

• Paid orientation

• Paid time off

• Paid training

• Safety equipment provided

Work Location: In person